Return & Refund Policy

Easy & Hassle-Free Returns at SK Bags.

At SK Bags, we believe shopping should feel easy and stress-free. Every product is carefully checked before dispatch, but if something doesn’t go as expected, we’re here to help. This policy is designed to be clear, fair, and transparent—so you always know what to expect when you order from us.

Returns Policy:

We offer a 7-day return window from the date of delivery. If you receive a product that is damaged, incorrect, or not suitable for your needs, you can request a return within this time.

We understand that buying online can sometimes be different from what you expect, so we aim to make returns simple and smooth. However, returns are accepted only when the product meets our return eligibility conditions.

Return Eligibility:

To be eligible for a return, the product must be in its original condition—unused, undamaged, and with all tags and packaging intact. This helps us ensure quality for all customers.

Please make sure:

• The product is unused and in the same condition as delivered

• All original tags, packaging, and accessories are included

• The return request is raised within 7 days of delivery

Returns may not be accepted if the product shows signs of use, has been damaged after delivery, or is missing packaging or tags.

Return Request Process:

If you wish to return a product, the process is simple. You just need to contact us within the return period and share your order details along with the reason for return.

For damaged or incorrect items, we may ask you to share clear photos or videos to help us understand the issue quickly. Once your request is reviewed and approved, our team will guide you through the pickup or return steps.

We try to keep communication quick and clear so your issue gets resolved without delays.

Refund Policy:

Once we receive the returned product, it goes through a quality check to ensure it meets return conditions. After approval, the refund process is initiated.

Refunds are made to the original payment method used during checkout. For Cash on Delivery (COD) orders, we will ask for your bank details so the refund can be transferred securely.

We ensure that all approved refunds are processed properly and without unnecessary delays.

Replacement Policy:

If you receive a damaged, defective, or incorrect product, we will arrange a replacement for you. Our goal is to make sure you receive the right product without extra hassle.

In case the same item is not available in stock, you can choose to receive a full refund instead. Our team will guide you through the available options so you can decide what works best for you.

Non-Returnable Items:

Certain products may not be eligible for return to maintain hygiene and quality standards. Items that have been used, damaged after delivery, or returned without original packaging may not be accepted.

Additionally, products purchased during clearance sales or special offers may be marked as non-returnable. We recommend checking the product page details before placing your order.

Cancellation Policy:

Orders can be cancelled only before they are shipped. Once an order has been dispatched, it cannot be cancelled directly.

If you no longer wish to keep the product after delivery, you can request a return as per the return policy. We suggest contacting us as soon as possible if you want to cancel an order.

Shipping Charges:

If the return is due to our mistake—such as receiving a wrong or damaged product—we will cover the return shipping cost.

For returns requested due to personal preference or other reasons, shipping charges may be applicable. Our team will inform you about any such charges during the return process to keep everything transparent.

Refund Timeline:

Return requests are usually reviewed within 24–48 hours. Once approved, the product pickup or return process is initiated.

After we receive and inspect the product, refunds are processed within 5–7 working days. Depending on your payment method or bank, it may take a few additional days for the amount to reflect in your account.

We always aim to complete the process as quickly as possible.

Contact Information:

If you need help with returns, refunds, or any order-related issue, our support team is always ready to assist you.

📧 Email: contact@skbags.in

📱 Phone/WhatsApp: (+91-9725543379)

You can reach out to us anytime, and we’ll make sure your concern is handled properly.